At KEYA INTERNATIONAL (referred to as “we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or make a purchase. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our website or services.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most recent version will always be posted on this page, and we will update the “Last Updated” date accordingly.
Information We Collect: Personal Information You Provide, We collect personal information that you directly provide to us when using our website, creating an account, making a purchase, or contacting us for support. This includes:
Order information: Billing and shipping addresses, payment details, order history.
Account information: Username, password, security questions, and other information used for account creation and security.
Customer support information: Communications sent to us for assistance, including messages, inquiries, or complaints.
Automatically Collected Information: We may automatically collect certain information when you use our website, such as:
Usage Data: Information on how you interact with our website (e.g., IP address, browser type, device information, operating system).
Cookies and similar technologies: We use cookies to enhance user experience, track usage, and improve our services. You can adjust your browser settings to reject cookies, but this may limit functionality.
Information from Third Parties: We may obtain information from third-party services like payment processors, vendors, and service providers to help us deliver our products and services. This includes payment and shipping information to fulfill your orders.
How We Use Your Information: We use the information we collect for various purposes, including:
Providing Services: To process orders, payments, and deliveries; manage accounts; and offer customer support.
Marketing: To send promotional materials, offers, and advertisements via email, text, or postal mail (you may opt-out at any time). Security and Fraud Prevention: To detect and prevent fraudulent activity, safeguard your personal data, and maintain the security of our services.
Improving Our Services: To enhance your experience, conduct surveys, and analyze website usage to improve functionality.
Legal Compliance: To fulfill legal obligations, such as responding to subpoenas or regulatory requests.
How We Disclose Personal Information: We may share your personal information in the following circumstances: Third-party service providers: Vendors and partners that help us with order fulfillment, payments, IT support, customer service, and marketing.
Business transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred.
Legal obligations: If required by law, such as responding to subpoenas or similar legal processes.
Consent: We may share your information when you explicitly consent to such sharing, such as when you direct us to share it with a third-party service provider.
Cookies: We use cookies to enhance the functionality of our website and analyze how visitors interact with our services. Cookies help us remember your preferences, enhance site navigation, and improve user experience. You can control cookie settings through your browser, but doing so may impact certain features of our website.
Third-Party Websites and Links: Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these sites. Please review the privacy policies of any third-party websites you visit.
Data Security and Retention: We employ reasonable security measures to protect your personal information, but please note that no method of transmission over the internet or electronic storage is 100% secure. We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, and as required by law.
Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your personal information (subject to legal requirements). Opt-Out: Opt-out of marketing communications by clicking the “unsubscribe” link in emails.
Portability: Request a copy of your data in a machine-readable format and transfer it to another provider.
Restrict Processing: Request restrictions on how we process your personal information.
Children’s Privacy: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us, and we will delete such information.
International Users: If you are located outside of the country where KEYA INTERNATIONAL operates, please be aware that your personal information may be transferred, stored, and processed in countries where data protection laws may differ. By using our services, you consent to the transfer of your personal information.
Complaints: If you have any concerns about how we handle your personal data, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
Contact Us: If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: care@keyainternational.com or Phone: +91 9811611615
