Privacy Policy
PRIVACY POLICY
Last Updated: January 2025
At KEYA INTERNATIONAL (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or make a purchase.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
INFORMATION WE COLLECT
Personal Information You Provide
We collect personal information you voluntarily provide when you:
• Place an order or make a purchase
• Create an account
• Contact customer support
This may include:
• Contact details: Name, email address, phone number, billing and shipping address
• Order information: Order history, billing details, shipping details
• Account information: Login credentials and related security information
• Customer support communications: Emails, messages, inquiries, or complaints
Automatically Collected Information
When you use our website, we may automatically collect:
• Usage data: IP address, browser type, device information, operating system
• Cookies and similar technologies: Used to improve functionality, remember preferences, and analyze website usage
You may disable cookies through your browser settings, though some features may not function properly.
Information from Third Parties
We may receive information from third-party service providers such as payment gateways, courier partners, analytics providers, and marketing platforms solely for order fulfillment and service delivery.
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders, payments, and deliveries
• Provide customer support and manage accounts
• Communicate transactional updates related to your orders
• Send marketing communications (you may opt out at any time)
• Improve website functionality and user experience
• Detect fraud, ensure security, and prevent misuse
• Comply with legal, regulatory, and accounting requirements
MARKETING COMMUNICATIONS
With your consent, we may send promotional emails or messages. You may opt out at any time by using the unsubscribe link in our communications or by contacting us directly.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your information with:
• Service providers: Payment processors, logistics partners, IT and marketing service providers
• Business transfers: In case of merger, acquisition, or sale of assets
• Legal authorities: When required by law or legal process
• With your consent: When you authorize us to share information
We do not sell your personal data.
DATA SECURITY & RETENTION
We implement reasonable technical and organizational safeguards to protect your personal data. However, no system is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable Indian laws, including taxation and accounting regulations.
YOUR RIGHTS
Subject to applicable laws, you may have the right to:
• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Request restriction or portability of your data
To exercise these rights, please contact us.
CHILDREN’S PRIVACY
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed in countries other than your own due to third-party service providers. By using our services, you consent to such transfers in compliance with applicable laws.
Last Updated: January 2025
At KEYA INTERNATIONAL (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or make a purchase.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
INFORMATION WE COLLECT
Personal Information You Provide
We collect personal information you voluntarily provide when you:
• Place an order or make a purchase
• Create an account
• Contact customer support
This may include:
• Contact details: Name, email address, phone number, billing and shipping address
• Order information: Order history, billing details, shipping details
• Account information: Login credentials and related security information
• Customer support communications: Emails, messages, inquiries, or complaints
Automatically Collected Information
When you use our website, we may automatically collect:
• Usage data: IP address, browser type, device information, operating system
• Cookies and similar technologies: Used to improve functionality, remember preferences, and analyze website usage
You may disable cookies through your browser settings, though some features may not function properly.
Information from Third Parties
We may receive information from third-party service providers such as payment gateways, courier partners, analytics providers, and marketing platforms solely for order fulfillment and service delivery.
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders, payments, and deliveries
• Provide customer support and manage accounts
• Communicate transactional updates related to your orders
• Send marketing communications (you may opt out at any time)
• Improve website functionality and user experience
• Detect fraud, ensure security, and prevent misuse
• Comply with legal, regulatory, and accounting requirements
MARKETING COMMUNICATIONS
With your consent, we may send promotional emails or messages. You may opt out at any time by using the unsubscribe link in our communications or by contacting us directly.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your information with:
• Service providers: Payment processors, logistics partners, IT and marketing service providers
• Business transfers: In case of merger, acquisition, or sale of assets
• Legal authorities: When required by law or legal process
• With your consent: When you authorize us to share information
We do not sell your personal data.
DATA SECURITY & RETENTION
We implement reasonable technical and organizational safeguards to protect your personal data. However, no system is completely secure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable Indian laws, including taxation and accounting regulations.
YOUR RIGHTS
Subject to applicable laws, you may have the right to:
• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Request restriction or portability of your data
To exercise these rights, please contact us.
CHILDREN’S PRIVACY
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
INTERNATIONAL DATA TRANSFERS
Your information may be stored or processed in countries other than your own due to third-party service providers. By using our services, you consent to such transfers in compliance with applicable laws.