Terms & Condition

TERMS & CONDITIONS
Effective Date: January 2025

These Terms & Conditions govern your access to and use of the KEYA INTERNATIONAL website and the purchase of products through our platform. By using our website or placing an order, you agree to be bound by these Terms.

In case of any inconsistency, the Refund & Returns Policy and Shipping Policy shall prevail with respect to orders, cancellations, refunds, and deliveries.

PRODUCT AVAILABILITY
All products are subject to availability. As a made-to-order brand, order confirmation does not guarantee immediate availability. If an order cannot be fulfilled, we may cancel it and issue a refund.

We reserve the right to limit quantities, partially fulfill orders, or withdraw products at any time.

PRICING & PAYMENT
All prices are listed in Indian Rupees (INR). Applicable taxes are calculated at checkout.

Payments are processed after order confirmation and verification of order details. Promotional offers cannot be combined unless stated otherwise.

ERRORS & INACCURACIES
In case of pricing or product description errors, we reserve the right to correct them. If such an error affects your order, you may choose to proceed at the corrected price or cancel the order within the cancellation window specified in our Refund & Returns Policy.

QUALITY ASSURANCE
All products undergo quality checks before dispatch. If a product arrives damaged or defective, customers must report the issue as per the timelines outlined in our Refund & Returns Policy.

ORDER CANCELLATION & RETURNS
Order cancellations, returns, exchanges, and refunds are governed strictly by our Refund & Returns Policy and Shipping Policy, which form an integral part of these Terms.

PERSONAL INFORMATION
Your personal data is collected and processed in accordance with our Privacy Policy.

PROHIBITED USES
You agree not to misuse the website, violate laws, infringe intellectual property rights, or engage in fraudulent or harmful activities. We reserve the right to suspend or terminate access for violations.

DISCLAIMER & LIABILITY
While we strive for uninterrupted service, we do not guarantee that the website will be error-free or continuously available.

Products are provided “as is” except where covered under applicable consumer protection laws or our Refund & Returns Policy. Our liability is limited to the maximum extent permitted by law.

INDEMNIFICATION
You agree to indemnify and hold harmless KEYA INTERNATIONAL from any claims, damages, or losses arising from your breach of these Terms.

TERMINATION
These Terms remain effective unless terminated by you or by us. We may suspend or terminate access for violations of these Terms.

GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of India. Courts located in India shall have exclusive jurisdiction.

STATUTORY RIGHTS
Nothing in these Terms limits or waives a consumer’s statutory rights under applicable Indian laws.

CHANGES TO TERMS
We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting on the website.

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